Whitehats celebrates its 8th anniversary of innovation and immaculate services

Whitehats, a leading IT Support and solutions provider based in Dubai, is today celebrating its 8th anniversary. Member of Pharaon Group of companies; Whitehats has achieved numerous milestones in the period spanning over 8 illustrious years. Whitehats has ventured into various services and solutions related to the field of IT and are committed to expand its services further more to facilitate its large list of esteemed clients.

In last one year, Whitehats team of professionals has introduced various services and products to enhance the productivity and profitability of their clients. In order to maximize the benefits of IT services offered by Whitehats, first of its own kind service cloud system has started working in the company with social interaction with customer. It is first system in the entire world that apart from service tickets generation, involves social integration between support staff and clients as well. This functionality is provided to enhance communication between the support staff and client to remove the natural hesitation that a client feels while communicating with an IT support professional.


Many new software and products are also launched by software team of Whitehats among which Whitebook and an advertising solution requires special mentioning. Whitebook is a cloud based contacts management system with unlimited opportunities for contacts categorization and smart management of contacts. A Wi-Fi advertising solution is also launched by Whitehats. For the first time, an advertising solution is offered in Dubai and UAE with Hotspot functionality especially for hospitality and tourism industry.

Whitehats also extended content writing services to its clients last year. With services ranging from Website content writing to copywriting services, Whitehats has offered a comprehensive set of services to its clients related to the ultimate king- content.

Another milestone achieved by Whitehats in 2014-15 was the extension of its IT Support services until midnight and company is preparing to expand its IT support services to 24/7 in coming months.

Whitehats is at the verge of launching an online store as well which will act as one stop platform to get information and place order for all the latest IT based devices and gadgets. Whitehats plans to meet technological requirements of its huge client base through this store so that they don’t have to pay higher prices for low quality products.

Talking about the amazing journey of Whitehats, General Manager Whitehats Mr. Muhammad Rizwan Sabir said that “We started out with a single goal of providing top notch services and solution in the field of IT. Over the course of 8 years, we have achieved much more than that. Starting out as a mere IT Support Company, today we are providing a wide range of services and solutions not only in IT Support but also in the categories of digital media, content writing, online advertisement, software development, vendor services, IT resources and internet marketing.

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Testimonials Slideshow

I have known Whitehats for the past four years now. They are very reliable IT Company efficient in their work and you could have them at your back and call anytime.Besides their staff are very co-operative and accommodating..

Renate Fernandes | Office Manager

We have been dealing with Whitehats for more than 3 years and we are very happy with their service!! I can call them anytime :) if we have problems...

Tina Tejones | Accountant General

Professional, Quick response, Excellent service, Dedicated team! All you need in a great business and Whitehats provides it!..

Didier Sloukgi | Finance & Admin. Manager

I contacted Whitehats through their website and was immediately served by a customer service agent. I briefly explained my concern and gave my contact details. The same day in the afternoon I was contacted by an IT engineer..

Saba Elahi | Home User
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