Live chat systems to suit your needs of business

Live chat systems are crucial not only to improve customer service but also help in adaptation with latest technologies of Live Chat systems. There are various chat software available in market that enable any customer care department to better interact with not only prospective clientele but with already existing user base. Let us review some of major Live chat systems available and their advantages for business and companies

List of Live chat systems

LivePerson

Undoubtedly one of most cost effective Live chat solution that can easily be hailed to be a forerunner in chat system fraternity. LivePerson integrates with Salesforce and Facebook and has a full suite of analytical tools to show you where customers may be slipping through the cracks. These tools are accessible both to Live chat operators and admins. The idea behind this is that it will translate into more sales and higher conversions

My Live chat

A free Live chat system which can best suit needs of startup businesses and can relieve them of their budget constraints by shielding them to go for chat software with monthly subscriptions. Real-time visitor monitoring helps personalize chat sessions for your agents. Your customer care or support agents can hold multiple chat sessions at a time, send pre-written responses to frequently asked questions, keep chat histories and send email transcripts. Talking of customization, My Live Chat fits amazingly with your brand, allowing you to upload your logo to appear on instant messages and customize greetings and other automated messages.

Bold Chat

Another innovative way of chatting for businesses comes out in way of Bold Chat. It offers numerous tiers of chat depending on the size and scale of your business. Pricing is based per year and per agent. You can use the company’s own custom rules-based proactive chat engine to measure and engage with customers who fit your specific criteria. BoldChat Premier lets administrators distribute chats based on operator availability and expertise, helping to ensure that customers are never “transferred