Incident Base Solutions


You were working on your laptop and suddenly it stopped responding. You have done all you knew could have worked but actually it didn’t. Your network has broken down and is creating nuisance for you to meet deadline of your work? This option of Incident based solutions can help you avail IT support from Whitehats even if you are not our regular client.

Just give us a call or contact our technical team. We’ll be happy to resolve IT glitch that has hurdled your way of a tension free working. You can choose either for remote assistance or can even ask for our experienced IT engineer to visit your workplace personally in order to provide you with the IT support you need for your network or equipment.

Some of the incidents which can be used to contact our team of IT professionals include

  • Slow Network
  • Non-operating internet
  • Setting up new internet connection
  • Email related issues
  • Printer issues
  • Scanning issues

Any of the above conditions or any other incident based situation can be used to acquire the on-site-support services from Whitehats. Our experienced IT engineer will visit you to provide you the IT support Services Dubai that you need.

This is a handy solution even for those companies and individuals who want to have a first-hand experience of the quality of service that we provide to our valued clients. It is even pertinent to mention here that our wide range of IT professionals have the expertise and experience to resolve issues and faults without the discrimination of hardware and software that you are using. So contact us with confidence that you are going to get the best service possible. Protection Status


Testimonials Slideshow

I have known Whitehats for the past four years now. They are very reliable IT Company efficient in their work and you could have them at your back and call anytime.Besides their staff are very co-operative and accommodating..

Renate Fernandes | Office Manager

We have been dealing with Whitehats for more than 3 years and we are very happy with their service!! I can call them anytime :) if we have problems...

Tina Tejones | Accountant General

Professional, Quick response, Excellent service, Dedicated team! All you need in a great business and Whitehats provides it!..

Didier Sloukgi | Finance & Admin. Manager

I contacted Whitehats through their website and was immediately served by a customer service agent. I briefly explained my concern and gave my contact details. The same day in the afternoon I was contacted by an IT engineer..

Saba Elahi | Home User
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