Bomgar with RDP integration in Middle East

Bomgar is a remote IT support solution that helps a particular technician to provide its client with IT support sitting form his own office space. Whitehats is the sole distributor of the solution in entire GCC. Microsoft has developed a protocol named as Remote Desktop protocol, otherwise known as RDP, which connects a computer user over the network connection. Due to lack of centralized mechanism to manage the connectivity between users through RDP, Bomgar introduced RDP integration in order to eliminate the chances of compromising security because the protocols include opening up of default listening port. This integration by Bomgar solves the problem in the original protocol of RDP by Microsoft related to recording of sessions as well. Now an IT Support company and its clients can keep a record of sessions that took place between the two and also the record of who attended those sessions Bomgar with RDP integration comes with a 256 bit AES SSL encryption coding as compared to conventional encryption of 128-bit or lower. It means that, security of your remote desktop connection is doubled when you use RDP integration solution from Bomgar. Sharing your support sessions is another feature that you can make use of with this integration. You can share sessions with other experts, transfer it to another IT professional or can even invite some other person to join you in the session. Another amazing feature of Bomgar integration with RDP allows you to share your support sessions across platforms. It means that you can share the support provided on your Windows OS running computer to another person whose computer is using a Mac OS or Linux. Apart from all these exciting features, here are some other catchy options that are available to be enjoyed while using RDP integration of Bomgar

• Streamlined Session Alert
• License Usage Reports
• Enhanced Customer Prompts
• Session Permission Policies

As mentioned earlier on, Whitehats has got sole partnership rights to operate Bomgar all around GCC so in case you need to utilize immense opportunities offered by RDP integration of Bomgar for remote IT assistance and support, Whitehats is the company that you should be contacting.